FAQ

- Emergency lights are supposed to be installed with the help of professional support. These lights are recommended to be installed with an independent source of power supply for them to stay active especially during any power failure, emergency smoke breakout, etc

- These Emergency lights do not need to be serviced that often. Although it is advised, one should fully discharge the light every three months just to ensure an improved battery-life.

- It depends on the wattage and backup capacity of a specific model that is chosen by our client. Although, minimum backup range is for 1- 3 hours.

- Warranty and guarantee of Emergency Lights is 1 year. Everything is covered under manufacturing defects, not under any breakage defects.

- Do's
• Charge the unit for 24 hours before first use.
• Repairs should be carried out only by qualified persons.
• Components authorized only by the company should be used.

- Dont's
• Do not expose to extreme heat or direct sunlight for longer period of time.
• Never store the unit in a discharged condition, to avoid any damage.

- We do not provide any professional service for installation at the moment.

- We do provide AMC, but it is applicable only on exhaustion of the product's warranty period.

- As per the National Building Code of India, 10% of lighting in the premises should be Emergency Lights. Basically, these lights and signages should be set up in any public space accessible to people. Right from housing complexes, schools, hospitals, hotels, malls, railways, metros, airports, etc. It also helps to facilitate poorly lit conditions. Signages can come in handy to identify all the essential fire safety equipment and escape route.

Yes, there is. We do provide spares and accessories but they are charged separately.

- Autoglo Signages come with adhesive tape on their backs. One must just simply pull the tape. The signage is then ready to be stuck on the wall which is supposed to have a plain surface. If the surface happens to be uneven or rough, one can drill holes into the edges of the Signage and later fix it with screws

- Glow lasts for > 24 hours

- As these Signages come with high intensity of photoluminescent properties, minimum of 1 minute of exposure to light (natural/artificial) is ample to make the Signages glow.

• IS 12349
• IS 9457
• IS 13716
• IS 1644
• IS 16454

- Life of the rigid sheet (indoors) is about 25 years, while that of aluminum sheet (outdoors) is 5- 7 years. Warranty and guarantee period is 1 year.

- We do not provide any professional service at the moment. Although, we would happily assist and guide you or the contractor regarding the same.

- An ARS (Atuoglo Rigid Sheet) is a 1mm photoluminescent sheet. It is greenish yellow it colour. Suitable for indoor use.

- ARS (Autoglo Rigid Sheet) being photoluminescent has high intensity of luminous properties. It is UV stabilized coated sheets with printing by imported inks. It is weather proof. ARS 10,000 sheet  is preferred for indoor use only. It has a life span of 25 years. It is also environment friendly, self- extinguishing, non peelable, and it glows for > 24 hours.

- Yes. Autoglo makes photoluminescent raw materials. It is provided to our client as long as the Minimum Order Quantity (MOQ) is achieved.

Raw materials like:
• AFS10000- Rolls
• ARS10000- Sheets
• A2S10000- Sheets